CUSTOMER CARE LINE: 1-866-710-4200
There are several easy ways to pay for your electricity. Please have a copy of your outstanding (or most recent) bill accessible so that payments can be processed. We appreciate your payment!
| Iqaluit | Baker Lake | Rankin Inlet | Cambridge Bay | All other communities |
In person at the local Customer Care office by cash, debit, credit, or cheque. Over the phone to Customer Care by credit or debit. Through online or telephone banking. In person at a local payment agent (Northern, Co-op or bank).
| In person at the local Customer Care office by debit, credit, or cheque. Over the phone to Customer Care by credit or debit. Through online or telephone banking. In person at a local payment agent (Northern or Co-op).
| Over the phone to Customer Care by credit or debit. Through online or telephone banking. In person at a local payment agent (Northern, Co-op or bank).
| In person at the local Customer Care office by debit, credit, or cheque. Over the phone to Customer Care by credit or debit. Through online or telephone banking. In person at a local payment agent (Northern, Co-op or bank). | Over the phone to Customer Care (1-866-710-4200) by credit or debit. Through online or telephone banking. In person at a local payment agent (Northern, Co-op or bank).
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Pre-Authorized Payments
Pre-authorized payments are currently available. Customers can contact Customer Care Line at 1-866-710-4200 or email customercare@qec.nu.ca to request a pre-authorized form.
In Person at QEC
You can pay your QEC power bill in person at one of our local offices located in Baker Lake, Cambridge Bay and Iqaluit. For QEC Customer Care office addresses, please click here.
Over the Phone
You can pay your QEC monthly power bill over the phone with a credit card by calling Customer Care Line at 1-866-710-4200.
Online Banking
You can pay your monthly power bill online through your banking website. Simply select Qulliq Energy Corporation as a payee and proceed with the steps for paying a bill. For the Account Number, please enter the 11-digit Account Number located on the top right corner of your bill. Don’t enter any dots or dashes.
In Person at a Payment Agent
You can also make a payment on your monthly power bill in person at a payment agent. Bring a copy of your bill to the Northern Store, Coop, local bank, or the Eskimo Point Lumber Supply (Arviat only). Payments can be made by cash, debit card, credit card, or by cheque made out to most local payment agents.
By Mail
Customers paying by mail can issue a cheque made out to Qulliq Energy Corporation in the amount owing on your bill and mail to one of our regional offices. For QEC office mailing addresses, please click here.
Please do not send cash in the mail.
Difficulty paying your bill?
If you're having trouble paying your electricity bills and are falling behind on payments, please call our Customer Care Line at 1-866-710-4200 and ask to speak to our collections specialists or a manager to arrange for a payment plan.