QEC will estimate monthly billing for Arviat customers during the state of emergency declared by the community’s hamlet. Meter reads will not be conducted to protect the well-being of QEC staff and residents while the corporation continues to safely provide a critical service.

Estimated meter reads are calculated by using the previous month’s consumption. The estimate may be higher or lower than actual energy usage, but the difference will be corrected with the next manual meter read.

Customers are required to wear masks in QEC Customer Care offices to protect the well-being of QEC staff and Nunavut communities. Customer Care offices are located in Rankin Inlet, Baker Lake, Iqaluit and Cambridge Bay, and are currently open for regular business hours (8:30 a.m. to 5 p.m. local time).

A limited number of people are allowed in Customer Care areas at one-time. All customers are asked to respect public health restrictions by remaining two meters (six feet) apart in addition to wearing a mask.